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Discussion topic: Sky has gone off

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This message was authored by Jen_501 This message was authored by: Jen_501

Sky has gone off

Sky has gone off and says technical fault
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This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky has gone off

Posted by a Superuser, not a Sky employee. Find out more

@Jen_501 with yesterdays storm you are not alone. If the service is still off run the service checker in the My Sky app using a mobile connection. That dhould tell you if Sky are aware of an issue affecting your line if they sreny=t call them to report the issue

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Sky has gone off

Posted by a Sky employee

Hi @Jen_501 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
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