24 Jan 2025 05:50 PM
25 Jan 2025 07:16 AM
Posted by a Superuser, not a Sky employee. Find out more@Jen_501 with yesterdays storm you are not alone. If the service is still off run the service checker in the My Sky app using a mobile connection. That dhould tell you if Sky are aware of an issue affecting your line if they sreny=t call them to report the issue
26 Jan 2025 11:36 AM
Posted by a Sky employeeHi @Jen_501
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
No problem. Browse or search to find help, or start a new discussion on Community.
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