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Discussion topic: Sky glass keeps freezing for a split second

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This message was authored by Ross81 This message was authored by: Ross81

Sky glass keeps freezing for a split second

Hello, My sky glass keeps freezing for a split second every 10 -20 seconds.

 

Ive checked the internet speed and your app says everything is in order.

 

please can you advise as watching the sky glass is unworkable and very irritating.

 

thanks

 

Jon 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Sky glass keeps freezing for a split second

Posted by a Superuser, not a Sky employee. Find out more

@Ross81 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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