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Discussion topic: Sky engineer didn't turn up

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This message was authored by: Seagulls10

Sky engineer didn't turn up

Sky engineer was booked to turn up between 8am and 1pm to install ultrafast broadband. I can't contact sky's call centre as their phone lines are now, due to the Microsoft IT outage. 

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This message was authored by: Daniel0210

Re: Sky engineer didn't turn up

Posted by a Superuser, not a Sky employee. Find out more

@Seagulls10 

You may have to call Sky tomorrow as Openreach update their ISP's overnight on issues such as this. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Seagulls10

Re: Sky engineer didn't turn up

Hi, I'm in Ireland.  We don't have outreach. I'm waiting for an actual engineer from sky.  So the only thing I can do is wait until I can call sky? 

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This message was authored by: Seagulls10

Re: Sky engineer didn't turn up

Meant openreach. 

This message was authored by: Ashak20

Re: Sky engineer didn't turn up

 

Same here. Very annoying as they have already rescheduled this twice and I had to call Virgin to request them to extend the cutoff period by a week previously. 

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