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Discussion topic: Sky broadband

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Avatar for Layla9
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This message was authored by: Layla9

Message posted on ‎21 Sep 2024 06:00 PM

Sky broadband

Our internet connection is constantly turning off entirely. If we stream 2 devices at once it makes the internet unusable for everyone else. The speed is absolutely woeful. If it is not sorted to a useable standard then we will be changing providers entirely. In todays day and age this is shocking. 

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Avatar for cookiemonsteruk
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Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎21 Sep 2024 06:03 PM

Re: Sky broadband

Posted by a Superuser, not a Sky employee. Find out more

@Layla9 

 

If you have a black sky hub could you post you statistics

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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