Broadband down, outage or not?

[Vikbib]

My broadband is down this morning with the centre PON light flashing.

Ive checked on Sky service status and they say there's an outage in my area since 18th September. My broadband was working fine until this morning though so unsure if part of that outage or I need to contact Sky?

[MG94]

My broadband has gone off too. Says there is an issue in the area. It was fine and hour ago.

[stewartforsyth]

Our whole area in Leeds has gone down. It started just after 8 this morning. 

[Lisab1969]

We have been having problems with the sky stream pucks for two days but the sky glass and broadband was fine until this morning when everything went off and impossible to get t speak to anyone to find out how long it is expected to be.

[HollyBoppers]

Does anyone have an update?

I keep checking the service and nothing. I work from home at the weekend and this is causing me major issues...... any info would be greatly appreciated 👍

[Lisab1969]

Our broadband is now back so far so good, the sky glass and stream are coming back for the pucks we had to go to sky.com/ pinsetup and follow the instructions which has worked so far, just waiting for the last one then hopefully be up and running.

[Chrisee]

@HollyBoppers you can check what is known about your outage - do not assume your issue is related to other posters - by running the connection test in the My Sky app over a mobile connection. If it doesnt tell you Sky are aware of an issue affecting your line you will need to call them to report it.