Discussion topic: Sky broadband contract - planned move mid contract - CityFibre and Openreach
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Message posted on 15 Sep 2025 09:46 AM
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Sky broadband contract - planned move mid contract - CityFibre and Openreach
My scenario:
Planning to contract for Sky BB and Stream later this year at property A, where both Openreach (OR) & CityFibre (CF) are available (will be moving from VM)
During the contract period, will be moving to new address (major building work there) where only CityFibre is available. I've checked in Sky sales process and the BB options available at both addresses are the same.
Do I need to worry about the Sky BB connection provided at property A (ie does it need to be CF) in order to successfully move this contract to new address when ready? Or as I'm contracting direct with Sky, can I let them connect with either OR or CF initially?
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Message posted on 17 Sep 2025 11:54 AM
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Re: Sky broadband contract - planned move mid contract - CityFibre and Openreach
Sky are now deploying connections over CF as well as Openreach so if CF is available at an address that will be prioritised. When doing your home move there shouldnt be any issue since CF will be provisioned to you initially anyway.
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