Discussion topic: Sky broadband Internet
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Message posted on 23 Nov 2025 08:58 AM
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Sky broadband Internet
I don't seem to have any Internet my broadband is down. I don't seem to have the connection for my Service services. Can someone please help? Thank? Thank you
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Message posted on 23 Nov 2025 10:04 AM
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Re: Sky broadband Internet
The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:
https://www.sky.com/servicechecker
If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If this is of no help give Sky a call to report it to them.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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