Sky booster

[JANIE20]

Hi, 

I have had my sky booster box for a few months, but have just got got round to setting it up. 

I have tried all the WPS things, and the power light and the WiFi light are on, but there is no light at all on the connected light.

Can someone please help as I'm trying to unsuccessfully connect my printer to the broadband, but it won't connect. 

Thank you 

Janie 

[Laing1]

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@JANIE20 wrote:

Hi, 

I have had my sky booster box for a few months, but have just got got round to setting it up. 

I have tried all the WPS things, and the power light and the WiFi light are on, but there is no light at all on the connected light.

Can someone please help as I'm trying to unsuccessfully connect my printer to the broadband, but it won't connect. 

Thank you 

Janie 

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@JANIE20 silly question but when you press the WPS button on the booster are you alos pressing the WPS button on your router 

[JANIE20]

Yeah I did it a few times. Thanks though. 

[Laing1]

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@JANIE20 wrote:

Yeah I did it a few times. Thanks though. 

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@JANIE20 how far from the router is the booster

[JANIE20]

I've had it at various distances, just to see if it would connect. I even had them sat right next to each other. 

[Chrisee · Accepted solution]

@JANIE20 there are different versions of Sky boosters check that the booster you have looks like a white version of the Sky hub. If it came from Sky it should but if you got it second hand it might be the wrong type  which is why it wont connect.

[Daz1212]

I found putting them side by side and pressing the wps buttons got all 3 green lights to lock on the booster. I would also reeset the booster if you bought it from fleabay..... then do the wps side by side.

[JANIE20]

Hey, yeah I've tried that as well. It was actually sent to me from sky, so I thought it should be more reliable. But trying to get through to them is a constant nightmare. 

[JANIE20]

Yeah it's the white one the same as the router. 

[philipblair]

I am trying to get a Sky WiFi Booster but cant find anywhere on SKY.COM to order or request one.  How did you get your WiFi Booster?

Thanks,

Phil

[Daz1212]

Ebay.. About 35 quid. 

Sky don't give many out... 

Get the white upright version that looks like your broadband hub... 

[philipblair]

Thanks for the info.  Have you noticed an improvement in your Wi-Fi coverage?

Cheers,

Phil

[JANIE20]

I actually got one from them when my broadband ran out of contract and I was going to change to BT, because I was having so many issues. Still can't get it to work though. 

[Daz1212]

To be honest yes as I can stream on the TV in the grandkids back bedroom without issue where without it, it tended to buffer a fair bit. 

[Thirdpurple]

I got a wifi booster yesterday. White upright one,  no Ethernet port.

We have the Black upright HUB

Struggled to get them to connect initially. Tried to reset the Booster. Tried long press on the WPS buttons. Tried pressing the Booster WPS first, then the HUB first. Moved them closer and further away.

In the end I reset both the HUB and the BOOSTER and then they connected first time.

Anyone struggling another thing to try.