Sky activation issue

[Tom961]

Sky activation date was meant to be 09/09 for my broadband, I received a text saying it was also meant to be yesterday and that they'd text once this was activated. Haven't heard anything since and it's now 10/09 and I'm still with no broadband. Any ideas on what to do?

[jamesn123]

Hi @Tom961 

I've escalated your post to Sky. Look out for a message on the forum

[Lisa-P1987]

Thanks for escalating this. We’ve sent Tom961 an invite to chat.

[Lisa-P1987]

We are still looking to help you Tom961 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks