Sky Wifi Max can't access many websites

[Julian+Gold]

I've had my WiFi Max hub for a while, and it has a problem.

WiFi is fine.

Connection speed is testable and fine.

I can see *a few* websites, but most are inaccessible. Including Sky!

I also have a NetGear wifi extender.

The extender connects to the Max hub, of course.

If I connect my devices to the extender, I can access the entire internet.

Explain that!

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147