Discussion topic: Sky WiFi box not working
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Message posted on 19 Jan 2026 07:44 PM
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Sky WiFi box not working
WiFi box has a red light on
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Message posted on 19 Jan 2026 07:48 PM
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Re: Sky WiFi box not working
Do you mean the ONT box?
Red light on ONT; See this link ~
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 19 Jan 2026 07:56 PM
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Re: Sky WiFi box not working
@LaurenGreenley Or this also?
This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start
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