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Discussion topic: Sky WiFi box not working

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This message was authored by: LaurenGreenley

Sky WiFi box not working

WiFi box has a red light on 

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This message was authored by: Daniel0210

Re: Sky WiFi box not working

Posted by a Superuser, not a Sky employee. Find out more

@LaurenGreenley 

Do you mean the ONT box?

 

Red light on ONT; See this link ~
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-... 



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This message was authored by: JimM1

Re: Sky WiFi box not working

@LaurenGreenley Or this also?

 

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start

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