0

Discussion topic: I can’t connect my tv’s to the skybox or mini boxes. No wi-fi

Reply
This message was authored by: Deena1

I can’t connect my tv’s to the skybox or mini boxes. No wi-fi

I can’t connect my tv’s to the skybox or mini boxes. Stating No wi-fi.. followed all the online tips turning both the router and sky box off

Reply

All Replies

This message was authored by: Chrisee

Re: I can’t connect my tv’s to the skybox or mini boxes. No wi-fi

Posted by a Superuser, not a Sky employee. Find out more

@Deena1 is this a new set up or has something changed like you haveca new Sky hub.]? With Sky Q the boxes talk to each other so start with whichever Q box is closest to the Sky hub go into its settings and choose network reset which starts the box's wps function to sesrch for a hub then press the wps button on the hub until the led starts flashing and the two should connect. Then repeat the process on the other boxes. 

If still stuck call Sky who will either talk you through the process over the phone or arrange for an engineer to come out.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: Nicolawade_

Re: I can’t connect my tv’s to the skybox or mini boxes. No wi-fi

I need a  more up to date box it's for tv only I don't have Wi

Reply