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Discussion topic: Sky TV keeps stopping

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Debbzdee
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This message was authored by Debbzdee This message was authored by: Debbzdee

Sky TV keeps stopping

‎28 Nov 2024 04:08 PM

Is anyone else having issues with TV? I've reset router but the sound keeps cutting out and tv freezes on both my TVs so it is not an issue with my TVs?

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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky TV keeps stopping

‎28 Nov 2024 04:15 PM

Posted by a Superuser, not a Sky employee. Find out more

@Debbzdee if you are streaming video over the internet issues with your briadband can cause issues as can poor WiFi in your home. However if you buy Sky Q or SkyHD+ then a dodgy satellite dish could be the problem and if watching Freeview your TV aerial may have been affected by last weekends gales. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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