Discussion topic: Sky Stream, fibre to house. Router Dropping Out

This message was authored by: PeterRey · ‎21 Apr 2024

My outer drops out approximately on a weekly basis. We lose TV and WiFi. Is this normal? Is there anything I need/can do about it?

This message was authored by: cookiemonsteruk · ‎21 Apr 2024

@PeterRey

Do the lights turn amber on your sky hub or pon or los lights go red on the ont

Could you post your router stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by: PeterRey · ‎21 Apr 2024

I can get to the router summary but it won't let me sign I'm.

This message was authored by: Chrisee · ‎21 Apr 2024

@PeterRey if you are using an ios device and Safari there is a bug. Try another device but if stuck with an i{hone try Chrome.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: PeterRey · ‎21 Apr 2024

Android tab.

Discussion topic: Sky Stream, fibre to house. Router Dropping Out

Sky Stream, fibre to house. Router Dropping Out

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