We have Sky Broadband with a Sky Hub router, and since moving into our new flat 3 months ago, it has been consistently disconnecting at random times of day or night. The usually green lights on the hub turn orange, and the connection drops. It then reconnects itself after usually a few minutes.
We have had sky and Openreach engineers come and check the connection, with both saying there was no visible issues, and have been sent a new router by sky, and still get the same issues. I have changed the cable to a higher quality one, and have disconnected our smart thermostat and moved the router to a different location and nothing has worked. I can send logs if that would help, but it won't let me paste them here as it has too many repeate characters.
I am hoping someone has an idea as to what this could be because we are at our wits end! My partner works for sky so we get a discounted rate, so moving ISP would be a last resort, but as I work from home I really can't have the wifi dropping in the middle of meetings like it has been! (the second I pushed send on this post it went down again!)
