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Discussion topic: Sky Q limiting Gigabit Speed

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This message was authored by: reddwarfcrew

Sky Q limiting Gigabit Speed

Hi, my set up has been working flawlessly until the past couple days.  I had consistently been gettin 900+ dl speed but now it is around 300.

 

My set up is Router into a switch (switch is in a different room).  Then AppleTV, SkyQ (and other stuff into the switch).

 

After a lot of diagnostic I have found that it is when the SkyQ is connected that the teh dedegration from 900->300 happens.

 

I have tried a new cable, different port, rebooted everything and re-set the network settings but whenever i plug teh skyq back in, it drops to 300.

 

Any ideas?  Ta.

Sky Q 2TB UHD, 3 Sky Minis, Sky Gigafast SR203.
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This message was authored by: jamesn123

Re: Sky Q limiting Gigabit Speed

Posted by a Superuser, not a Sky employee. Find out more

@reddwarfcrew 

This is a well documented issue and currently doesn't have any solution other than using a non-sky router or only using the Q boxes on WiFi. I doubt it will be fixed either as its been an issue for a long time and Sky Q is approaching its 10th Birthday

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: reddwarfcrew

Re: Sky Q limiting Gigabit Speed

Yeah I've experienced the problem before of it limiting to 100Mbps, but it sorted itself out and has been fine for a good year or so.  Now it's back to limiting around the 300Mb mark.

 

My mini's are all wired up as I suffer stuttering when using the WiFi connection (and one mini is in the room above where the router is).

 

Annoying.

Sky Q 2TB UHD, 3 Sky Minis, Sky Gigafast SR203.
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