19 May 2022 10:14 PM
Hey, New Sky Q hub is rejecting ethernet in strange ways, it'll often work for periods of 10 seconds to hours before suddenly severing it's own connection, only restoring itself after several attempts to reconnect? The Green lights at the end shut off and it refuses to respond to connections
All cabling is fine, I've tested it on other equipment, is there a way to force itself active? Thank you
20 May 2022 10:28 AM
Posted by a Sky employeeHi there, I will escalate this to our community chat for you. Please look out for an email or chat bubble. We look forward to speaking to you 🙂
22 May 2022 11:58 AM
Posted by a Sky employeeHi Indie11
An invite was sent but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
31 May 2022 04:19 PM
I have made another post, thank you!
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