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Discussion topic: Sky Parental Controls

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This message was authored by: Tagbo

Message posted on ‎05 Oct 2026 07:48 PM

Sky Parental Controls

I've have sky full fibre but i don't have parental controls enabled and all I see is the attached image. I have called Sky and they said it would be enabled after 1-2 hours ?!

IMG_2444.jpeg

 

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This message was authored by: caesarome

Message posted on ‎05 Oct 2026 07:57 PM

Re: Sky Parental Controls

Posted by a Superuser, not a Sky employee. Find out more

@Tagbo 

How long have you been a Sky Fibre customer, so was it today that your line was activated ?

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Message posted on ‎05 Oct 2026 08:03 PM

Re: Sky Parental Controls

2/3 years. 

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This message was authored by: caesarome

Message posted on ‎05 Oct 2026 08:11 PM

Re: Sky Parental Controls

Posted by a Superuser, not a Sky employee. Find out more

And it has never worked ?

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Message posted on ‎06 Oct 2026 07:40 AM

Re: Sky Parental Controls

Yes, never worked.

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Message posted on ‎06 Oct 2026 07:51 AM

Re: Sky Parental Controls

Broadband shield never worked either

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This message was authored by: caesarome

Message posted on ‎06 Oct 2026 09:50 AM

Re: Sky Parental Controls

Posted by a Superuser, not a Sky employee. Find out more

@Tagbo 

What happens when you try to access broadband shield via this link:

 

https://www.sky.com/myaccount/bb-and-talk/broadband-shield

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