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Discussion topic: Sky Max hub not available on non-FTTP accounts? And Wi-Fi 6 AP and DHCP query on standard hub

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This message was authored by Martyn.Drake This message was authored by: Martyn.Drake

Sky Max hub not available on non-FTTP accounts? And Wi-Fi 6 AP and DHCP query on standard hub

I'm a bit miffed that Sky are advertising the Sky Max router on their broadband page, but I'm unable to add it to an order for an 145Mbs line (all other G.FAST options seem to be vanishing from this area).  Having spent a while yesterday talking to an operator, apparently the Sky Max router is only available to FTTP customers.  This is an incredible shame given that I hear that the Sky Max hub is Wi-Fi 6 enabled.

 

As I already have a Wi-Fi 6 router that I've been using with VIrgin Media for the past 18 months or so, is it possible to disable WI-Fi on whatever bog standard router that Sky provides and use my own Wi-Fi 6 router as an access point (with the Sky router handling DHCP - and presumably, the router's DHCP settings can be configured as I need to use a particular subnet).

Many thanks in advance,

Martyn


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This message was authored by mae-3 This message was authored by: mae-3 Answer

Re: Sky Max hub not available on non-FTTP accounts? And Wi-Fi 6 AP and DHCP query on standard hub

@Martyn.Drake 

 

The bog standard router will allow you to use your own Wifi 6 router as you have suggested you wish to do.

 

Also, seeing the threads on Sky's latest wifi Max router it has lots of issues including no port forwarding, wifi splitting of bands or roaming across the network with the router and wifi Pods.

 

In my opinion, it is best to stay clear of these alpha products currently.

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Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Sky Max hub not available on non-FTTP accounts? And Wi-Fi 6 AP and DHCP query on standard hub

Posted by a Superuser, not a Sky employee. Find out more

@Martyn.Drake 

 

The sky max hub is only compatible with vdsl2 and fttp lines and not g.fast.

 

Also , as yet, not available to customers who have sky q tv

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by mae-3 This message was authored by: mae-3 Answer

Re: Sky Max hub not available on non-FTTP accounts? And Wi-Fi 6 AP and DHCP query on standard hub

@Martyn.Drake 

 

The bog standard router will allow you to use your own Wifi 6 router as you have suggested you wish to do.

 

Also, seeing the threads on Sky's latest wifi Max router it has lots of issues including no port forwarding, wifi splitting of bands or roaming across the network with the router and wifi Pods.

 

In my opinion, it is best to stay clear of these alpha products currently.

-------

Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky Max hub not available on non-FTTP accounts? And Wi-Fi 6 AP and DHCP query on standard hub

Posted by a Superuser, not a Sky employee. Find out more

@Martyn.Drake simple explanation the new SR213 does not have a modem that can connect to G.Fast it is limited to VDSL. Regretfully @mae-3 is correct currently the new hub has multiple issues. I am debating returning mine as the SR203 it replaced was both faster and more reliable.

 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Max hub not available on non-FTTP accounts? And Wi-Fi 6 AP and DHCP query on standard hub

Posted by a Superuser, not a Sky employee. Find out more

@Martyn.Drake 

Presumably Sky did their sums and decided that having a Max Hub version manufacturered with a G.fast modem just wasn't economic given the relatively small percentage of their broadband customers using that technology (and that G.fast itself is a technological dead-end which is no longer being deployed by Openreach)

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Martyn.Drake
Topic Author
This message was authored by Martyn.Drake This message was authored by: Martyn.Drake

Re: Sky Max hub not available on non-FTTP accounts? And Wi-Fi 6 AP and DHCP query on standard hub

Thanks all.

 

I've decided to go for EE Broadband in the end as they can provide 300Mbs.  I'd have preferred to have gone with Sky had they had faster non-FTTP speeds (FTTP apparently available between now and December 2026 according to Openreach, so I may have a wait - unless I go with another provider who can do FTTP by letting me pay OR £4,500 for the privilege.  No thanks ;))

 

Martyn

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