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Discussion topic: Sky Max Pods connect then disconnect

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This message was authored by: SandraAMc

Sky Max Pods connect then disconnect

I've recently gotten a Sky Max Pod to help with extending the internet in my house but for some reason it doesn't seem to be working. 

When I plug it in it connects but only for a minute. I do see the bars go up and I see the flashing stop but, after a minute, the white flashing comes back and the bars go down again. I see no record of it connecting on the My Sky app and it wont connect even when plugged into the outlet right next to the hub.

I've reset the Hub, I've disabled and reenabled the WIFI, and it doesn't work. Other devices can connect to the Hub fine when they're within range, and it works great when the devices are connected. However, a good portion of the house isn't able to get in range and the pods wont connect no matter what I do. 

What should I do?

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