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Discussion topic: Sky Max Hub keeps defaulting to 2.4GHz

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This message was authored by: angiebabe10

Sky Max Hub keeps defaulting to 2.4GHz

I turned off 5GHz to connect some devices but now the hub has permanently defaulted to 2.4GHz and wont let me turn 5GHz back on.

 

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This message was authored by: ProbsSteph

Re: Sky Max Hub keeps defaulting to 2.4GHz

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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