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Discussion topic: Sky Max Hub WIfi

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This message was authored by: bertwaffles

Sky Max Hub WIfi

Hello, I am a new customer and just setup the Sky Max Hub 2 days ago. I could not get the router interface to work via 192.168.0.1 as it just resolves to myrouter.io and originally I tried to accept the risk. I did a full reset of the router and it did resolve briefly. 

 

I have tried on chrome, edge, firefox and brave and it errors out on them all. I have cleared cache and just not sure what to do.

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This message was authored by: TimmyBGood

Re: Sky Max Hub WIfi

Posted by a Superuser, not a Sky employee. Find out more

@bertwaffles 

 

The Max Hub is administered using the My Sky app, not through its IP address.

 

https://www.sky.com/help/articles/change-wifi-max-hub-settings 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: bertwaffles

Re: Sky Max Hub WIfi

I would prefer to use the web interface, is there a way around that?

This message was authored by: Highlinder

Re: Sky Max Hub WIfi

Posted by a Superuser, not a Sky employee. Find out more

@bertwaffles  This is how you have to do this through the app for this router.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by: TimmyBGood

Re: Sky Max Hub WIfi

Posted by a Superuser, not a Sky employee. Find out more

@bertwaffles 

 

Most of the settings just aren't in the web interface.  All ISPs are moving to in-app administration because it's increasingly difficult to get a web browser to talk to hardware which has shipped with a self signed SSL certificate.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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