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Discussion topic: Sky MacAfee internet security

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This message was authored by: DGB

Sky MacAfee internet security

Hi, just noticed my monthly Sky subscription includes a fee for MacAfee internet security. I can't find the process to register with MacAfee. Please can anyone share the process to register and link my subscription so I can list my devices for protection. Hopefully and thanks if you can help. 

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This message was authored by: Chrisee

Re: Sky MacAfee internet security

Posted by a Superuser, not a Sky employee. Find out more

@DGB are you sure you are still paying for Mcafee as Sky stopped this deal some years ago? If you are call Sky to  remove the payment and buy your own security software

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: cookiemonsteruk

Re: Sky MacAfee internet security

Posted by a Superuser, not a Sky employee. Find out more

@DGB 

 

Call sky to cancel that subscription.  Sky have long stopped that promotion for about 3 years . It still is available to customers with an old ongoing subscriiption but cannot be downloaded by customers for the first time or downloaded after been deleted.

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: DGB

Re: Sky MacAfee internet security

Thanks for taking the time to reply. Followed your advice. It took several attempts for callers to understand the issue but managed to find a receptive call handler who discounted future bills akin to 5 years of paying for a service that I could not connect. Big help. 

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