Sky Hub Delivery issue

[Sharjeel]

I ordered Sky Internet Super Fast, the engineer set everything up, but I haven't received the Hub device. The order status says 'coming soon,' it's been over a week, and they activated my connection, but I still have no internet. What should I do?"

[Highlinder]

@Sharjeel  I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.

More information about this process can be found in the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to chat.

[Addie15]

Update-We are closing this session now as this matter has been resolved. If there is anything else we can help you with in the future, please do not hesitate to reach out. Thanks.