08 Jul 2022 08:37 AM
Hi, I've finally made the jump away from my broadband provider of 7 years to get gigafast with Sky and had a question regarding the installation.
I have a master socket near the front door, but I want the new ONT (I think that's what is needed for FTTP) installing in the front room. I'll need to discuss on the day, but would Openreach move it or would the installation need to be where the current master socket is? This could be the decider for me with all of my current Ethernet cables routed nicely to where my current hub is.
Thanks,
08 Jul 2022 03:31 PM
Posted by a Superuser, not a Sky employee. Find out moreOur fibre was coiled at the front door (up from the ground). On the day, the engineer runs fibre (they have in the van) from the ONT (that they'll install) round to where the fibre comes from the pole or ground and splice them.
08 Jul 2022 08:43 AM
Posted by a Superuser, not a Sky employee. Find out moreYou can generally, within reason have the ONT installed at a place convenient for you. Our master socket was/is in a useless position and when Karl (OR engineer) came over we discussed where I wanted the ONT and that was it really. He needed 20 meters of fibre and set to work. The master socket is still in place, not in use.
08 Jul 2022 08:44 AM
Posted by a Superuser, not a Sky employee. Find out more
The ont will be located with 10 metres of where the fibre enters the house and 3 feet from a wall socket.
So there will be an element of choice but any more than that get a cup of tea and biscuits ready and they may be able to locate it in a more desirable location
08 Jul 2022 01:27 PM
also bear in mind that the ONT connects to your router (sky or 3rd party) via ethernet so this can be some distance away. In my case I use a 10m ethernet cable between the ONT and my main XT8
08 Jul 2022 01:46 PM
08 Jul 2022 01:48 PM
the openreach engineer installed the fibre from the outside box along the wall and into my house on the day
08 Jul 2022 03:31 PM
Posted by a Superuser, not a Sky employee. Find out moreOur fibre was coiled at the front door (up from the ground). On the day, the engineer runs fibre (they have in the van) from the ONT (that they'll install) round to where the fibre comes from the pole or ground and splice them.
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