Sky Fibre Windows 11

[jdee2712]

Hi,

I recently had sky gigafst 900 installed. After a poor start we had a booster installed which seemed to help our early problems. All our iOS devices seem to work fine but my windows 11 laptop download speeds are in low double figures and the ios devices in high triple figures. I did what the engineer suggested and got my laptop to forget the network the shut down and start up. It still hasn't worked. 

Anyone have any suggestions how I can fix this issue please?

TIA

[Chrisee]

@jdee2712 assuming the laptop is in the same location as the ios devices the different operating system should not make a difference. If it is in a different area of your home course then that is the most obvious cause. As a start I would check that you are using the up to date driver for the WiFi card. Also check the card is set to use at least  802.11 ac (WiFi5) and can use both the 2.4 and 5GHz bands. As it is a Windows 11 machine it should not be that the card needs replacing but you can buy USB WiFi adapters pretty cheaply.

. 

[jdee2712]

Thank you for your reply. I've endured the WiFi adapter is set for 892.11 ac and it's made download speeds slightly faster. I don't seem to have the option for dual band. Might just be too old. Appreciate the suggestion though. Thank you. 

[JimM1]

@jdee2712 Laptop cannot be that old if you are running windows 11! Look at windows resource monitor, see what the cpu looks like, network tab looks like, and that you are NOT running in a battery preservation mode to extend and maximise laptop usage, that will clamp everything down in operation!