Sky Broadband router replacement Email

[markwray]

Please see email.....received recently about out of date Broadband Router....

We’re always working hard to give you the best experience, and that starts with making sure you’ve got the right broadband hub.

While your hub should continue to work as normal and keep you connected to the internet, it no longer receives software and security updates.

For the best security, we recommend upgrading your hub. To explore your options, including moving to a newer hub, click below.

so I spoke with a broadband specialist they advised me that my router was out of date but looking back I received a router in February 2024 so just over 2 years old but a replacement has already bin sent. 

please also see attached a screenshot of the details of current router.

[Daniel0210 · Accepted solution]

@markwray 

SR203 is the current up to date Sky Broadband hub so doesn't need changing.

Your image has been rejected as it contains lots of information Sky don't allow in images. 

[caesarome]

@markwray 

If you do want a replacement then you can order it from this link:

https://sky.com/skyhuboptions