Sky Broadband hub with BT Whole Home

[P+Heywood]

Yeh - that's a good idea, I've spare plug near both the router and the Q - one last try at connecting it to the mesh without it destroying everything!

[P+Heywood]

Noticed this:

https://helpforum.sky.com/t5/Sky-Q/Sky-Q-connectivity-Issues/m-p/4393430

Guy suggested this "My resolution to this was to just use a simple switch cabled directly into the WiFi disc" - anyone know what that might mean?

[TimmyBGood]

@P+Heywood 

As it suggests: patching an unmanaged ethernet switch in between the disk and the Sky box using two ethernet cables.

[P+Heywood]

Anyone have an idea how that would stop Q screwing with the mesh?

[JimM1]

@P+Heywood Don't see the switch buffer between the BT Smart wireless helping you much but you just never know, hard part is finding out what the Q is doing on the Network, so when you connect it up to the back it only has a wireless path back to the Main Mesh unit and onwards to the sky Hub!

[Chrisee]

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@P+Heywood wrote:

Anyone have an idea how that would stop Q screwing with the mesh?

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@P+Heywood if you turn off the Q box's wifi in the Engineer's menu (Settings, 0,0,1 then select) and rely on the Ethernet bridge from the BT disc as a connection it cannot cause WiFi issues. 

[P+Heywood]

Thanks @Chrisee but it's not only wi-fi issues it causes - even with wi-fi off on the Q a direct connection to the disc causes the disc to fail. I think my choices are switch between the disc and Q, then powerline, then maybe new mesh.  The more I look the more I realise that Sky Q does not play nicely with mesh networks.

[Chrisee]

@P+Heywood you have two proprietary systems with the BT discs and Sky Q which may cause issues but literally millions of Q customers have used similar systems. Sky engineers recommend disabling WiFi on the Q boxes if they are hard wired and it sorts most issues but of course do whatever you want

[TimmyBGood]

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@P+Heywood wrote:

The more I look the more I realise that Sky Q does not play nicely with mesh networks.

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Q had its own proprietary mesh network a decade ago: one might argue more recent arrivals don't play nicely with it ; )

[P+Heywood]

Thanks for all the replies... first try was the switch between the Q and the disk - no good, connected, disc faulted a few seconds after...

So I was pondering my next move - and thought I'd see what would happen if I hot-spotted off my phone - works fine, but not exactly a long term strategy, but, would a cheap wireless access point be an option?  Connected to the back of the disk and get the Q to connect to the AP?? 

[JimM1]

@P+Heywood It may just take powerline all the way back to the sky Hub to sort it out!

Cannot see how an AP anywhere near is going to do any good for you, just more potential wireless wi-fi to fight off!