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Discussion topic: Sky Broadband delivery and activation dates

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This message was authored by PeteMED This message was authored by: PeteMED

Sky Broadband delivery and activation dates

I have just ordered Sky Broadband for delivery. Initially the delivery date is Tuesday 25th October and Activation is Thursday 27th October. I just got an email saying that Activation is now on Tuesday 15th November. Does this change my delivery date? Will they email an estimated delivery date closer to the time? And why have I been given two contradictory Activation dates? Please help.

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Broadband delivery and activation dates

Posted by a Superuser, not a Sky employee. Find out more

@PeteMED wrote:

 And why have I been given two contradictory Activation dates? 


Presumably that's a postponement to a later date due to issues with Openreach availability.  Hub delivery is likely to be rescheduled to match.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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