Sky Broadband Max Connection Issue

[TM7861]

Hi there,

Every since I've had the latest Sky broadband max my internet connection randomly disconnects throughout the day which makes it hard for me to work since am a remote worker.

I was meant to be getting high speeds but just having checked the speed and it shows am getting 8MBPS which is shocking to see.

Why is this happening?

The sky router is so **bleep** that it can't even provide stable wifi connection.

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @TM7861 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.