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Discussion topic: Sky Broadband Activation Fee wasn't explicitly mentioned before payment...

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This message was authored by ClubCoynell This message was authored by: ClubCoynell

Sky Broadband Activation Fee wasn't explicitly mentioned before payment...

Hi, I purchased a 12 month broadband subscription today and looked at the cost of my first month before I paid. It mentioned only a charge if €30 for the first month, but didn't include an activation fee. It was only when I went to open the confirmation email that it says an activation fee applies. Why is this not explicitly mentioned before I agreed to sign up and what is the cost. Sky didn't disclose any number for how much it would be.
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