Sky App speed history incorrect

[Nica+M]

Hi 

so I am new to sky, spoke to sky and they confirmed I have been getting drops but my sky app says my speed history is 34mb for the last 14 days. No flunctuation of going up or down. Just straight 34mb download speed for the last month. 

is it me or is it suspicious that the app is incorrect? Surely there is flunctuation even just a little bit.  On other networks my speed goes up to 40 or 50 sometimes but this one does not? 

[cookiemonsteruk]

@Nica+M 

Could you post your hub stats

https://community.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

And run tests on your my sky app and post the info in more about your connection

[jamesn123]

@Nica+M 

The My Sky app shows the speed that your router is receiving from the line. It is totally normal for this to stay constant and actually would be a sign of an issue if it was fluctuating. 

The reason you see changes in speeds when you measure them is because you are using WiFi where changes in the environment can cause changes in the maximum possible WiFi speeds.