Since having Sky Max Hub the wifi has been rubbish

[trudy+kirk]

Since transferring & paying for a Sky Max Hub the wifi has been really poor. Frequently losing conneection, very poor wifi 

We had problems with the broadband but this was fixed by the engineer but he said that we need a wifi booster pod.

I asked Sky but nothing has arrived. Disappointed for sure

[TimmyBGood]

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@trudy+kirk wrote:

I asked Sky but nothing has arrived. 

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Do you have the WiFi Max subscription supplement on the broadband account?

[Rodders11111]

Same issue hub upgraded as supposed to give better Wi-Fi and it's awful coverage since the change far worse than old one

[trudy+kirk]

Hi, yes I have 

The wifi is rubbish as compared to our previous sky broadband. Any further suggestions ?

[TimmyBGood]

@trudy+kirk 

You'll need to persist with having a Max pod despatched.

[Lancslass]

I wish I'd read these messages before switching to Sky from Plusnet. Having the same issues as above. I'm only 2 weeks in so looking at cancelling and going back to Plusnet.

[DMurji]

I'm have similar issues. Had no problem with Sky fibre 500 with Sky Boost but since upgrading to Sky Max, with a Sky max pod, just having issues with my laptop repeatedly disconnecting from wifi even thought the pod is only 2 meters away. 
When I move closer to the Sky Max hub, then it's ok. 
seems like these pods are useless. 

[JimM1]

@DMurji It is certainly one off the many opinions that user's like yourself are throwing up on the Forum, mesh can be very difficult to work with, see what's going on and not much tools in the sky app to help you out with it all.

Not sure how far the Pod and the Hub are apart from each other or any obstructions in the way such as wall's floors etc, but would start by reducing that distance and go for stability of wireless wi-fi signal over speed!