Simms-cato

[Patty55]

My hub in the kitchen is not working properly . The picture freezes then the sound it's all out of sink and when in the kitchen my mobile phone dosent always have the sky WiFi . It drops out . Have spoken to help chat and they told me to contact you guys . The phone sent me this link that says it's all ok but it's not 

[Tom-W19]

Hi @Patty55 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147