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Discussion topic: Signal
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This message was authored by: Vicki56
Message posted on 18 Oct 2026 07:57 PM
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Signal
Good evening we are having problems with our WiFi that keeps dropping in connection we pay quite a high package for this and we keep getting disruptions in broadband many thanks
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 18 Oct 2026 08:01 PM
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Re: Signal
The next time this happens have a look to see what the lights on your broadband hub are doing then try going through this:
https://www.sky.com/help/articles/hub-lights-explained-start
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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