Signal ptoblem

[Parisa]

The lights are on green then one goes red losing signal been happening for 3 days and I'm not happy 

[Anonymous]

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@Parisa wrote:

The lights are on green then one goes red losing signal been happening for 3 days and I'm not happy 

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This is a customer forum, have you called Sky in the last 3 days to report it?

If you use the app or website  you can force a check and if there is a problem it'll log it and perhaps set up an engineer visit to sort it.

[Chrisee]

@Parisa you can log into the My Sky app when the line is up and click to run the test - ignore the result of the last regular test - if it finds a fault it can book an engineer otherwise call Sky.