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Discussion topic: Signal keeps dropping, then says limited connection
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This message was authored by: Allaw
Message posted on 20 Sep 2026 08:25 AM
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Signal keeps dropping, then says limited connection
Over the last 2/3 days the signal keeps dropping and then says limited connection. It's 830 Sunday morning and this has happened 5 times already this morning.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 20 Sep 2026 10:51 AM
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Re: Signal keeps dropping, then says limited connection
@Allaw look at what jhappens to the lights on the hub when you lose connection and use this guide https://www.sky.com/help/articles/hub-lights-explained-start
If the hub is dropping the connection to the exchange repeatedly and it isnt a lose cable give Sky a call as the online service checker doesnt pick up short disconnections.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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