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Discussion topic: Setup Sky App going round in circles

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This message was authored by: KSO

Message posted on ‎05 Oct 2025 06:00 PM

Setup Sky App going round in circles

Trying to complete set up in My Sky app but it keeps telling me it's not complete. Getting mighty fed up and thinking of cancelling my contract. I was with Sky about 20 years ago and vowed never to return but I was seduced by one of their deals. Why do I never learn??? Grrrrr

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Superuser
This message was authored by: Chrisee

Message posted on ‎05 Oct 2025 06:50 PM

Re: Setup Sky App going round in circles

Posted by a Superuser, not a Sky employee. Find out more

@KSO there are a number of potential solutions including rebooting the hub, check you are using yhe Sky id linked to the Broadband order but in the end give Sky a call.

 

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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