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Discussion topic: Setting ssid in new router

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This message was authored by Miiatsky This message was authored by: Miiatsky

Setting ssid in new router

Sky Hub is not showing in the my sky app. I need to change the ssid and password. I've uninstalled the app, restarted the router and reinstalled the app etc
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This message was authored by Chrisee This message was authored by: Chrisee

Re: Setting ssid in new router

Posted by a Superuser, not a Sky employee. Find out more

@Miiatsky you need to talk to Sky so I have escalated your post to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Setting ssid in new router

Posted by a Sky employee

Thanks for escalating. We've sent an invite to @Miiatsky.

Thanks
Tom
Miiatsky
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This message was authored by Miiatsky This message was authored by: Miiatsky

Re: Setting ssid in new router

Nothing received unfortunately 

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