Set up wifi Max without internet connected?

[IGGt]

I've just recevied my new wifi max router. It is sat on the desk with my phone and test laptop connected to the wifi, and I am on the mySky App running the setup program. However, it has just failed.

Is there a way to set up the Hub withouth  connecting it to the internet? Ideally I want to get it all set up with a new SSID etc before I disconnect the old router so as to minimise any disruption. 

I tried to access the admin console on 192.168.0.1 from a laptop, and then realised Sky havent provided an admin password.

Eventually found that I had to run the setup program in mySky, but that doesn't appear to be working. 

[TimmyBGood]

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@IGGt wrote:

Is there a way to set up the Hub withouth  connecting it to the internet?

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Apparently not.  I guess you could try connecting it over ethernet behind the current router.

[IGGt]

I tried connecting it to the current router. The light flashes green, but then turns red.

[IGGt · Accepted solution]

To confirm, it DOES need to be connected to the internet directly. Once I did that I was able to set it up via the app pretty quickly.

[Henry2017]

Mine is still setting up on app 6 days later ??

[Chrisee]

@Henry2017 if fully closiing the app then reloading and signing in from scratch doesnt sort the issue call Sky.