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Discussion topic: Set Up but no Internet

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This message was authored by: Davidson2

Set Up but no Internet

Hi Im sending this message to inform that our master socket has a face plate for the landline inly and is missing the part for internet because the new place we have moved into did not come with another face plate  

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This message was authored by: Me134

Re: Set Up but no Internet

Posted by a Superuser, not a Sky employee. Find out more

@Davidson2 wrote:

Hi Im sending this message to inform that our master socket has a face plate for the landline inly and is missing the part for internet because the new place we have moved into did not come with another face plate  


We're only other customers here (generally), you'll have to call or chat with them to get connected. I presume you did complete a home move form with Sky?

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub

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This message was authored by: Davidson2

Re: Set Up but no Internet

Oh ok thank you for clarifying and yes I did not they just activated the broadband and gave us a new wifi box but ill make sure to contact them directly thank you for still replying 

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