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Discussion topic: Problem with Network connection

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This message was authored by: MJB49

Problem with Network connection

Our electricity went off for about 30 seconds. When it came back we had no connection on the TV. Settings say problem with Network connection (Sky Broadband). Sky says no problem. Tried Reset but I can only hold the WPS button for about 5 minutes! Tried switching off and on but problem still there. 

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This message was authored by: caesarome

Re: Problem with Network connection

Posted by a Superuser, not a Sky employee. Find out more

@MJB49 wrote:

Tried Reset but I can only hold the WPS button for about 5 minutes! 


You shouldn't need to hold the WPS button for that long as you only need to hold it for at most a few seconds and then press the same button on the other device so your broadband hub if that was the TV one you were pressing. Otherwise try getting your TV to search for Wifi networks and when it finds it use the password printed on the hub to connect it.

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