@Declan2107 wrote:
At the minute it's everything. Wife doesn't reach my phone on our patio or my sons bedroom. Sky Glass picture is also not great times. All I would say at present is that Sky Q was better and even my old Hub provided better Wifi that the new Maxi hub. I am certainly tempted to send it all back under the colling period.
Would love bto talk to sky about all this bt its easier to win the Euromillions that get to talk to them.
Is it possible to hardwire the Glass TV to the hub?
For the general wifi issues, firstly, unplug the hub for 10 minutes and then reboot, hopefully a channel rescan will find a less congested wifi channel.
Have a look at the following to see if they can resolve your problem easily if no success with the above, you can also use the MySky app. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used and would be my own personal choice).
To check on local outages.
https://www.sky.com/servicechecker
To run the local checker.
https://www.sky.com/help/articles/broadband-diagnostic-start (do run all tests)
Helpful articles that explain the basics.
https://www.sky.com/help/articles/broadband-speeds-explained
https://www.sky.com/help/articles/broadband-tips-when-working-from-home
Link for Sky WiFi Max
https://www.sky.com/broadband/wifi-max
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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub
