Discussion topic: Serious issue with connectivity
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‎20 Jan 2024 12:14 PM
I have security cams placed in my back garden as there is a lot of crime where I live. Within the last two weeks sky has gone down from midnight to 6am on two occasions. This is leaving me extremely vulnerable as criminals have gotten into my back garden before and pulled two cams off their posts. I think they're getting in and damaging the cams as the connections are loose. One got in but his activity was caught on cam.
I'm trying to contact sky to ask what's causing these outages but all i get is a bot and join the community to see if there's an answer. No joy.
Sky, do you know you're putting your customers at risk?
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‎22 Jan 2024 03:39 PM - last edited: ‎22 Jan 2024 03:47 PM
Posted by a Superuser, not a Sky employee. Find out more
@anna007 wrote:
Doesn't that make ring and blink et al a little redundant?
It makes them of questionable value in those circumstances, yes, but it's not the business of a domestic ISP to guarantee such things work as designed all the time: that would require, at a minimum, mains-independent power plus automated failover to alternative data routing (over cellular, for example).
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2