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Discussion topic: Security question

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This message was authored by Morgs85 This message was authored by: Morgs85

Security question

I didn't set a security question when I set up my account. But sky are insisting I didn't what do I do?

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Morgs85
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This message was authored by Morgs85 This message was authored by: Morgs85

Re: Security question

Sorry? Theyre stating I did*

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Security question

Posted by a Superuser, not a Sky employee. Find out more

@Morgs85 

Call Sky and when prompted for it say "forgotten it" or similar. Sky should be able to verify your identity as the account holder by other means and then set up a new telephone password with you. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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