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Discussion topic: Broadband account gone

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Minal1
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This message was authored by Minal1 This message was authored by: Minal1

Broadband account gone

‎04 Jan 2025 02:52 PM

Received text saying sorry to hear you are leaving but have not cancelled sky. Help

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Broadband account gone

‎04 Jan 2025 03:00 PM

Posted by a Superuser, not a Sky employee. Find out more

@Minal1 

That sounds like someone has requested Sky Broadband but have entered an incorrect postcode or house number. You need to call Sky asap to stop this takeover.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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