STV PLAYER NOT ALLOWING PLAYBACK OF PLAYLIST PROGRAMMES

[GD1]

@KW58  With respect you have raised 3 seperate threads regarding this, 2 were merged, raising another one wasn't required.   It coukld be viewed as spamming.

[KW58]

@Chrisee, thank you for this insight. I will work through this in the next couple of days - don't have time tonight I think and will contact STV support and possibly Sky Customer Service.   You are correct in that STV Player checks the consumers post code to ensure it is based in Scotland - ours in shown correctly in STV Player settings.  I will post the outcome in due course. 

regards

KW58

[KW58]

@Chrisee, thank you for this insight. I will work through this in the next couple of days You are correct in that STV Player checks the consumers post code to ensure it is based in Scotland - ours in shown correctly in STV Player settings.  I will post the outcome in due course. 

[KW58 · Accepted solution]

@Chrisee, I managed to speak by phone with a person in Sky IT Support who worked with me and has resolved the issue which was related to the Pucks in both our main room and secondary on bedroom. He said that there were some "tweaks" he could do at his end which are not available to Sky Community people. In short, we had both Pucks reset and software updated - I had tried that before but hadn't worked for me so it had to be whatever he did at his end that was the difference.  Glad it has been resolved and life much better at home!!! 

Many thanks for all your help @Chrisee and to @AndrewF_UK for your time on this problem. 

[AndrewF_UK]

Great stuff. Glad you got it sorted.