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Discussion topic: SKY TV

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This message was authored by: AidanBourke

SKY TV

The service in my home after 6 o'clock is so bad, can't keep resetting the every 5 minutes,
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This message was authored by: Chrisee

Re: SKY TV

Posted by a Superuser, not a Sky employee. Find out more

@AidanBourke if you have Sky Stream or Sky Glass it sounds like thee WiFi signal is suffereing from interference from your neighbours' WiFi networks. Streaming video requires a staedy signal which interferenceccan disrupt. Suggest you try rebooting your Sky hub which causes it to find the least congested WiFi channel to use. However the best permanent solution is by impriving the WiFi signal in your home or better using Ethernet cables if that is pactiical.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: AidanBourke

Re: SKY TV

I been on the phone 3 times in the last 8 days, I shouldn't have to reset my box 3 or 4 times in a evening, the quality of the service is not meet the standards I expect. 

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