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Discussion topic: SKY Broadband lack of stability on fiber

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Avatar for Elonghi
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This message was authored by: Elonghi

Message posted on ‎07 Oct 2024 11:46 AM

SKY Broadband lack of stability on fiber

Since a couple of month I am experience some inconsistat connection on my House Broadband .

 

The line keep dropping off and need to reconnect . Could be the equipment , only 2 years old, be at fault?I I work form home and having a stable connetivity is key. What shoudl I do ?

Running checker do not show any issue.

 

Regards

Ezio 

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Avatar for Highlinder
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This message was authored by: Highlinder

Message posted on ‎07 Oct 2024 02:26 PM

Re: SKY Broadband lack of stability on fiber

Posted by a Superuser, not a Sky employee. Find out more

@Elonghi Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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